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Warranty

JLG is committed to designing and building equipment that will deliver excellent productivity and long life. That's why we back all of our equipment with a strong warranty program.

Our aerial work platforms feature a "1 and 5" Warranty, providing one year Standard Warranty on parts and five years Structural Warranty on structural components.

Our telehandlers feature a "1, 2 and 5" Warranty, providing one year Standard Warranty on parts, two years or 2,000 hours on drivetrain and five years on structural components.

View the JLG Warranty Certificate. (691 KB PDF)

Warranty Maintenance

Warranty Maintenance

Let JLG complete your warranty repair and service work for you. Whether you’re short-staffed, behind on rental fleet maintenance or just need some help, we can get the parts, perform the work and process the claim for you. All you have to do is make the call.

File a Warranty Claim

File a Warranty Claim

JLG account holders must use Online Express to file a warranty claim. All others may contact one of our highly qualified warranty coordinators at 877-JLG-LIFT (877-554-5438).

Warranty Mission Statement

Warranty Mission Statement

The JLG Warranty will provide world-class service to our customers by streamlining our processes to minimize redundancy and manual effort for our customers. We will strive to understand the needs of all customers, translate those needs to process changes, use systems to gain efficiencies in our processes and ensure all customers are well informed.

JLG Warranty will lead the way in data collection, analysis and reporting to drive corrective actions through proper channels within the organization. We will be persistent in our responsibility to identify opportunities that will continue to improve warranty operations.

Warranty Registration Forms

Warranty Registration Forms

Warranty Registration

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