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Enquiries regarding standards compliance, design criteria or overall machine safety should be addressed to the JLG Technology & Development Centre.
Always make sure you read and understand the Operator & Safety manual before operating any JLG products. Do not operate any JLG products until properly trained. For machine inspections and maintenance required by JLG, refer to the appropriate Operator & Safety manual in conjunction with the appropriate Service & Maintenance manual for the specific model.
Make sure a copy of the Operation and Safety Manual is enclosed in the weather resistant storage container of the MEWP or located in telehandler cab manual holder.
It is very important for JLG to maintain current ownership records. If you have recently sold or acquired a JLG product, please provide us with the current owner information using the JLG Owner Update Form (23 KB PDF). This form can be submitted to ukparts@jlg.com.
The JLG Product Safety & Reliability Department must be notified immediately in all instances where JLG products have been involved in an accident leading to personal injury or death, or when substantial property damage has occurred. To report an incident in the United States, call 1-877-554-7233. Accidents outside of the United States should call +1 240-420-2661.