Ryan Gandy
District Sales Manager, Certified Reconditioned & Used Equipment
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JLG Industries
As the world’s leading designer and manufacturer of access equipment, JLG Industries goes above and beyond to support customers and deliver the powerful, versatile, productivity-boosting equipment they need.
While JLG equipment may not always be the cheapest in an upfront purchase cost comparison, its true value is in its high-quality, reliable parts, machine longevity, unique product support, warranty, training, services, innovation and more.
Total Cost of Ownership Explained
Total cost of ownership (TCO) represents the associated costs over the life cycle of equipment. When making an access equipment purchase decision, understanding TCO can help a buyer look beyond the initial acquisition price to consider the value and profitability of equipment and, ultimately, their company’s bottom line.
Many factors beyond the initial investment impact TCO, including insurance, tax, fuel, warranty, training and more.
For rental equipment owners, it is critical to consider other cost factors that can affect the bottom line:
- Acquisition costs of getting machines into your fleet and ready for rental
- Operational costs, including scheduled maintenance, servicing, unexpected repairs, parts and training
- Resale value: A well-maintained machine from a market-leading brand will get you the best resale price when you divest the machine
- Machine reliability for maximum uptime, utilization, and rental revenue
- Machine versatility for maximum utilization and rental revenue
Reliable equipment delivers maximum uptime and fewer repairs, leading to higher rental revenue and long-lasting machines for a lower TCO.
JLG has been lauded for its low TCO: EquipmentWatch recognized JLG® electric scissor lifts and SkyTrak® telehandlers with its prestigious Lowest Cost of Ownership (LCO) awards. The publication’s analysts predicted these machines would have the lowest 5-year TCO across all equipment brands and models they evaluated within the industry.
Uptime Impacts TCO
Rental revenue depends largely on equipment utilization and uptime. Downtime from unexpected or frequent maintenance minimizes utilization and cuts revenue. An idle machine makes no money. Plus, additional expenses from delays in service or obtaining the correct replacement parts can add to operating costs.
Using Online Express, JLG’s 24/7 online e-commerce site, equipment owners can get fast, reliable shipping and low-cost parts so machines can stay running.
Online Express is best known for being JLG’s 24/7 e-Commerce site. It provides users with a quick, convenient purchasing experience by allowing them to search for parts by serial number, description or part number via mobile, tablet and desktop devices. But, it’s so much more than an online parts ordering system. It’s a resource site designed to fully support customers after the sale.
Adding Value with IoT
In the digital age, technology plays a pivotal role in optimizing efficiency. ClearSky Smart Fleet™, JLG’s breakthrough IoT (Internet of Things) technology, provides deeper insights and new ways to run efficient, cost-effective operations, whether you’re in the office or at the job site. ClearSky Smart Fleet helps construction businesses maximize productivity and further reduce TCO.
This technology allows users to wirelessly connect to equipment to identify a machine’s fuel and battery level, perform diagnostics without moving a step using the app’s built-in analyzer feature and unearth new depths of equipment data and actionable insights about use, uptime, maintenance history and more.
Lowering TCO through Reconditioning
New equipment may not always make sense for a business, even with a low TCO. This is why the demand for JLG factory-reconditioned access equipment continues to grow. This alternative to purchasing new equipment allows construction business owners to better manage their fleets and capital investments and extend the use of older equipment.
But the benefits of reconditioned equipment are only as good as the vendor that supplies them—and the scope of work performed.
All boom lifts that undergo JLG reconditioning process are restored to their original specifications. Strict JLG guidelines and new equipment manufacturing processes ensure that every machine passes the required ANSI annual machine inspection and meets applicable ANSI standards.
JLG’s reconditioning program is one of the most comprehensive in the industry. It involves tearing down the machine, thoroughly inspecting major components—including the drive train, electrical system, hydraulic system, and structural items—replacing components based on wear, reassembling the machine, and repainting it.
Whether building reconditioned equipment from JLG or having their existing equipment reconditioned by JLG, customers receive a reliable, “like new” machine that has been tested and inspected, with a best-in-class, three-year warranty, plus the same support that customers get with a new JLG machine, offering the ultimate value.
Financing to Support Purchases
Another way JLG adds value is by supporting equipment purchases through competitive rate financing with JLG Financial rental and retail financing. JLG offers 100% financing for all makes and models of new or reconditioned JLG equipment.
When you’ve got a fleet of machines to keep up and running, JLG helps you get the maximum return on your investment. Our team is ready to assist you in keeping your equipment at peak performance. To access JLG’s aftermarket services, visit JLG Parts & Services.
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