As the leader of the access industry, JLG believes in offering more than just world-class equipment. We are a brand committed to helping our customers achieve unparalleled safety and productivity at height. From personalized training and support to reliable parts and service, JLG ensures our customers' support throughout the entire life cycle of their equipment.
Here’s what JLG’s leadership says about partnering with JLG…
Tim Morris, Chief Commercial Officer
The foundation of our brand promise is value. People buy our machines, our services — all of our products in our portfolio — to help solve problems or create opportunities.
Our purpose is to live and exist for our customers, whether equipment users or product owners. We aim to understand their needs and desires today and their dreams of tomorrow.
Shawn Knox, Vice President of Global Manufacturing
We put people at height safely for a living. Our quality is our customer safety. We bring that to our customers, not just in the equipment but in training, so we know they're going up and coming down safely every day when they go to height.
Shashank Bhatia, Vice President of Engineering
We take it upon ourselves to take this industry to the next level. We constantly focus on trying to hear what the customer wants.
JLG is all about reliability, consistency, innovation and providing the best products and services for the job site.
Jamey Patla, Vice President & General Manager, Agriculture
It doesn't stop with supplying the equipment to the customer. It goes beyond that. It’s about staying with them, supporting the product through training, aftermarket parts and services.
Rogerio dos Santos, Vice President of Strategy and Product Development
The number one thing the JLG does, that no one else can do in this industry, is we can provide value and support during the product's entire life cycle. JLG is with the customer throughout the full journey. That’s at the heart of what we do.
For more than 50 years, we have focused on enhancing safety and productivity in the access industry. That's all we do.
Hear more of JLG leadership’s views on operational excellence at Beyond the Equipment: Operational Excellence with JLG.
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